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A Seattle Small Business Website Checklist

Hardly any of this is visual. It is whether a stranger can tell quickly which crossings you make, when a human picks up, and roughly what it runs.

Say which side of the water you work

"Serving the greater Seattle area" tells a customer nothing. This city is cut apart by a lake, a ship canal, and a sound, and every crossing is a decision.

Name the boundary the way you dispatch it. North of the canal only. West Seattle on scheduled work, not emergencies. Eastside by quote. A clear boundary kills the calls you were going to decline anyway.

Put the registration number on every page

Washington requires registered contractors to carry a bond and insurance and to include the registration number in advertising. Customers here look it up, because the state makes it easy to.

Put it in the footer rather than an about page nobody opens. The customers who check are the ones who pay on time.

Small business owner working on a laptop

Answer the parking question

In Ballard, Capitol Hill, or Fremont, an address without a parking answer is half an address. Restricted parking zones, two-hour limits, and pay stations all decide whether someone comes.

Say what there is. Lot behind the building. Pay station until eight. RPZ only, so use the garage. If it is genuinely bad, say so and give the nearest Link station or bus.

Write the rain into the services

The season here does most of the selling. Gutters that overflowed in the first real storm, moss lifting shingles on the north slope, a basement that seeped again, a crawlspace with standing water.

Put that work at the top from September through March. People search for it the week it happens, and a site still leading with summer decks loses them.

Mention the oil tank if you deal with them

Thousands of older Seattle houses still have a buried heating oil tank, and it turns up during a sale or a remodel and stops everything.

If you decommission tanks, test soil, or work around them, say so plainly. That search is high-intent and there is not much competition for it.

Say which languages you work in

Spanish, Vietnamese, Chinese, Somali, Amharic, and Tagalog all have real customer bases depending on the neighborhood, particularly through Rainier Valley and the south end.

A translate widget does not count. Real pages, written and indexed, in the languages somebody at the moss and gutter crew actually speaks.

Use photos of houses that look like theirs

A generic kitchen tells a customer nothing. A gutter and downspout job on a 1920s bungalow with a mossy roof tells them you have done their exact job on their exact house.

Phone photos are fine. Overcast light here is genuinely good for this. Keep the ones showing clogged downspout finished rather than mid-job.

Put a number next to the services

"Withholding the figure reads as expensive. A starting number, a band, a typical ticket, or a flat trip charge is enough for someone to move.

Shops that publish bands field fewer enquiries and win more of them, because everyone dialling has already made peace with the price.

Make the listing and the site agree

Your Google Business Profile and your site should match on hours, coverage, categories, and phone. When they disagree the listing wins and the site looks abandoned, atmospheric river season or not.

Check it after a snow week, when half the city stops and your hours are not what the listing says.

Want a straight read on your own site? Send us the address and we will tell you what we see, hire us or not.
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